Choose your device:
If the camera image is frozen, this fact is eliminated by restarting the camera.
Use the recorder
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Drag your cursor to the bottom of the screen and click the leftmost icon .
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Click on Settings.
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Enter your password and click Unlock.
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Click System and then click Camera Maintenance.
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Select Reboot IPC in the upper area.
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Click on the desired channel of the camera and click on Reboot IPC in the lower area.
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Enter your password and click Authenticate.
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The camera now restarts. This process can take several minutes.
Use the computer
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Click Remote Settings .
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Navigate to System and then IP Camera Maintain.
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Click on the desired channel and then click on IPC Reboot.
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Confirm the following message with OK.
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The camera now restarts. This process can take several minutes.